TERA Service Going Info. Choose platform instructions that are specific

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anybody that play TERA or Closers, please rest assured, help for anyone games will stay.

This informative article shall be updated much more info becomes available. Please choose that is“Follow bookmark this site and refer right right back for updates.

Choose your platform below to begin to see the solution information that is moving have currently available.

Windows

Gameforge is likely to be taking over publishing of TERA Computer in united states, making use of their servers set to get real time November 12.

Account Migration web web page: you’ll finish Account Migration any moment. In the event that you complete account migration before En Masse servers get offline, you will definitely remain in a position to play until that date.

Account Migration is available . To make certain your bank account information is preserved and moved, please Account that is complete Migration this era. Go directly to the Account Migration web web page to get going.

Migrate your account to unlock event that is special from Gameforge and make certain your EMP stability and development can be obtained appropriate whenever Gameforge’s North American servers available.

You will be able to continue playing on En Masse servers until that date if you migrate.

• EMP money can no much longer be purchased.
• EMP can nevertheless be invested in-game, and items will stay available until servers get offline at En Masse.
• EMP Transfer Ideas.

Elite reputation subscriptions are not any longer available.

Recurring re payments for current Elite reputation subscriptions are disabled.

Elite reputation vouchers can nevertheless be bought through the shop that is in-game staying EMP stability.

Players that has a working elite membership will enjoy TERA Club benefits on Gameforge servers also. (Remaining membership time will undoubtedly be carried over.)

Elite membership voucher products will likely not work with Gameforge servers, so please utilize a few of these products ahead of the host shuts down.

En Masse Ecosystems

• Brand brand brand New Account creation – brand new game account creation is disabled. Nonetheless, all current accounts that are active nevertheless log on to handle their account and get on our games.
• Web shop – we now have closed our internet shops for many items. In-game stores continues to list products that are available.
• Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
• Discussion boards – The TERA discussion boards stay available. We might upload future player communications to the News and Announcement area.
• Discord – Gameforge’s official TERA Discord host
• Social media marketing reports – En Masse continues to handle the Facebook page that can there share player communications until solution has transitioned to Gameforge. (please be aware that the Twitter account is now managed because of the brand brand new publisher of TERA for system, therefore will not provide TERA information that is PC-related. The TERA Instagram account (official_tera) is maybe perhaps not active.)
• Support – Support will transfer regarding the exact same date that we transfer the video game solution. Up to that time, En Masse continues to provide help. After the transfer of solution takes place, you will have to contact the publisher that is new customer care group for almost any problems with TERA.

Will items that are account-bound kept?

• This really is presently maybe not planned therefore players are encouraged to claim as much of the products because they require prior to the host closes.

Do I need to do prepare any such thing before servers near?

• Please claim all products in your product claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed things could be lost otherwise.
• Please additionally be sure to trade all of your token products prior to the server shuts down as a number of them could have various content or won’t work anymore a short while later.

What goes on to my TERA Rewards Levels?

• The Rewards-System had been an operational system unique to En Masse that isn’t for sale in every other TERA area. As a result, it unfortunately won’t be feasible to move any progress or status because of this.
• Please see Gameforge’s Transfer FAQ to get more details.

Extra information in connection with transfer of solution

• KRAFTON Console Dept. has had over management of the TERA Console game servers and solutions.

Account Transfer procedure

• All figures, development, and things can be obtained regarding the Krafton servers acceptance that is following of account transfer stipulations (upon introducing the overall game).

• EMP money can no much longer be bought.
• EMP Transfer Information

En Masse Ecosystems

• Discussion boards – The TERA forums remain online.
• Discord – Krafton has built a brand new official tera Console Discord host
• Social media marketing reports – Krafton has had over handling of the Twitter account.
• Customer care – help has moved to

KRAFTON Console Dept. links

PlayStation

En Masse isn’t any longer offering help for TERA Console. Please contact brand new publisher Krafton’s help group for help

extra information about the transfer of solution

• KRAFTON Console Dept. has had over management of the TERA Console game servers and solutions.

Account Transfer procedure

• All figures, development, and products can be found in the Krafton servers acceptance that is following of account transfer conditions and terms (upon releasing the video game).

• EMP money can no much longer be bought.
• EMP Transfer Information

En Masse Ecosystems

• Discussion boards – The TERA forums remain online.
• Discord – Krafton has built an official that is new Console Discord host
• Social media marketing reports – Krafton has had over handling of the Twitter account.
• Customer care – help has moved to

KRAFTON Console Dept. links

What next?

If you have tried all of this and nevertheless require assistance, you’ll find a grouped community of gamers on our discussion boards you can also contact help.